Zoyabaji Terms & Conditions — Everything You Need to Know About Using the Platform

It's important to read these Terms and Conditions before using the Zoyabaji platform. We've written everything in plain, straightforward language — no complex legal jargon. Your rights and responsibilities are both clearly set out here.

Last Updated: January 2026 Published in Bengali Fully Transparent
This page was last updated on 1 January 2026. Members will be notified by email before any changes take effect.

Quick Summary

  • Minimum Registration Age: 18+
  • One account per person
  • Real-Money Balance Can Be Withdrawn Anytime
  • Wagering Requirements Apply to Bonuses

Zoyabaji Key Terms at a Glance

Keeping these six points in mind before reading the full details will make everything much clearer.

Eligibility Requirements

You must be at least 18 years old to use Zoyabaji. Each person may only register one account. Providing false information during registration may result in account termination.

Bonuses & Promotions

Each bonus carries its own wagering requirements. Bonus balance cannot be withdrawn until those requirements are fulfilled. The welcome bonus has the simplest and most clearly stated conditions.

Deposits & Withdrawals

Your deposited real-money balance can be withdrawn at any time with no conditions attached. Withdrawal amounts and processing times depend on your chosen payment method. Unverified accounts (no KYC) may face limits on larger withdrawals.

Fair Play Guarantee

All games on Zoyabaji use certified RNG technology. Game outcomes are never predetermined. Each provider's RTP is publicly available and regularly audited by independent third parties.

Account Security

Members are solely responsible for keeping their account password confidential. Zoyabaji is not liable for unauthorized access by third parties. If you notice any suspicious activity, contact support immediately.

Responsible Gaming

Zoyabaji offers deposit limits, session limits, and self-exclusion tools. Our goal is to make sure gaming never becomes a problem.

01

Introduction & Definitions

These Terms & Conditions apply to the Zoyabaji website (zoyabaji.best) and all associated services. By accessing the Zoyabaji platform or using any of its services, you are deemed to have accepted these Terms and Conditions.

Certain key terms used throughout this document carry specific meanings:

  • "Platform" — Zoyabaji's website, mobile app, and all associated services.
  • "Member" — any person who has registered and opened an account on Zoyabaji.
  • "Balance" — the total funds in a member's account, including both real money and bonus balance.
  • "Wagering" — the number of times you must wager the bonus balance before it can be withdrawn.
  • "KYC" — Know Your Customer, the identity verification process.

These Terms and Conditions have been written in Bengali for members' convenience. In the event of any linguistic ambiguity, the English version shall prevail.

02

Account Registration

Opening an account on Zoyabaji requires meeting certain conditions. These requirements are in place to protect all players.

Age Limit: You must be 18 years of age or older to register. Any account found to belong to a minor will be immediately terminated and all associated balances may be seized.

One Account Policy: Only one account is allowed per person, household, address, or device. If multiple accounts are found, all of them will be closed and any bonus balance will be forfeited.

Obligation to Provide Accurate Information: You must provide your correct name, date of birth, mobile number, and email address when registering. Providing inaccurate information may cause issues when you attempt to withdraw.

  • After registration, you must verify your account via email or mobile OTP.
  • KYC verification is mandatory before your first withdrawal or once you exceed a specified threshold.
  • To update your account information, please contact support — self-editing options are limited.
  • Keeping your account secure is your own responsibility.

Important: Registration is free. Zoyabaji will never call or message you asking for your password.

03

Deposits & Withdrawals

All transactions on zoyabaji are fully transparent. There are no hidden fees or charges — what you see is what you get.

Deposit Terms:

  • The minimum deposit via bKash and Nagad is ৳100; via Rocket it is ৳200.
  • The mobile number used for deposits should match the number registered to your account.
  • Each transaction ID can only be used for a single deposit.
  • If a deposit has not been credited within 5 minutes, contact us via live chat with your transaction ID and a screenshot.
  • Zoyabaji does not charge any deposit fees — though the payment operator may apply their own charges.

Withdrawal Terms:

  • Your main deposit balance can be withdrawn at any time with no wagering requirements.
  • To withdraw bonus balance, you must first meet the wagering requirements associated with that bonus.
  • Mobile OTP verification is required for your first withdrawal.
  • KYC verification may be required for withdrawals exceeding ৳10,000.
  • Single withdrawals exceeding ৳1,00,000 may require a manual review, which is typically completed within 24 hours.

For more details on transactions Financial Transactions View page.

04

Bonuses & Promotions

Zoyabaji's bonus offers provide genuine value to members. However, each bonus comes with its own terms that must be met.

Welcome Bonus: Get a 100% bonus on your first deposit — deposit ৳1,000 and play with ৳2,000. To withdraw this bonus, the total amount (deposit + bonus) must be wagered a specified number of times.

General Bonus Terms:

  • Each bonus offer can only be used once.
  • Contributions from slots, Live Casino, and Sports Betting toward wagering requirements may differ.
  • There is a set time limit for meeting wagering requirements — generally between 7 and 30 days.
  • Any unfulfilled bonus balance will be cancelled once the time limit has passed.
  • Bonuses cannot be used simultaneously — complete one before activating the next.
  • Zoyabaji's decision is final in all matters relating to bonuses.

Specific Terms for Each Bonus Latest Promotions page. Please read it before claiming any bonus.

05

Gaming Rules

There are a few general rules all members must follow when playing on Zoyabaji. These rules apply equally to everyone.

Live Casino: In Live Casino games, the dealer's decision is final. If a game is interrupted due to a technical fault, the result of the last completed hand or round will stand.

Sports Betting:

  • Bets cannot be changed or cancelled once placed — unless the "Cash Out" feature is available and active.
  • If a match is cancelled, the stake for that bet will be refunded.
  • Payouts are not processed before official results are published.
  • Zoyabaji reserves the right to void any bet placed at an obviously erroneous price.

Slots & Other Games: RTP (Return to Player) information is available for all slots games. This figure represents a long-term statistical average — it does not guarantee any outcome on individual spins. Every spin result is entirely independent and random.

06

Prohibited Activities

Certain activities are strictly prohibited to keep the Zoyabaji community and platform safe. Anyone found in violation will have their account permanently closed.

  • Opening multiple accounts or using another person's account.
  • Bonus abuse — such as attempting to claim the same bonus more than once.
  • Using software or bots to play games.
  • Deliberately exploiting any technical glitch or error on the platform.
  • Using the platform for money laundering or any other illegal activity.
  • Fraudulent or deceptive conduct toward other members.
  • Submitting false KYC information.

Zoyabaji reserves the right to close any account involved in prohibited activities and forfeit all balances — both real money and bonus. Legal action may also be taken if necessary.

07

Responsible Gaming

Zoyabaji believes gaming is entertainment — and keeping it that way is our goal. That's why the platform includes a range of responsible gaming tools.

Members have access to the following tools:

  • Deposit Limit: Set daily, weekly, or monthly maximum deposit limits.
  • Session Time Limit: Set a daily limit on how long you can play.
  • Loss Limit: Automatically stop playing after losing a set amount.
  • Cooling-Off Period: Temporarily pause your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Option to temporarily or permanently close your account.

If you feel you may have a problem with gaming, don't wait — Responsible Gaming page or contact support.

08

Privacy & Data Protection

Zoyabaji takes the privacy of members' personal information very seriously. To learn how your data is used, Privacy Policy page for full details.

  • Your personal information is never sold to third parties.
  • Payment information is encrypted with 256-bit SSL.
  • Your data is used solely for service improvement and legal compliance purposes.
  • Information may be disclosed in response to valid requests from regulatory or law enforcement authorities.
09

Limitation of Liability

Zoyabaji strives to deliver the highest level of service, but there are limits to its liability in certain circumstances.

  • Zoyabaji is not liable for any game interruptions caused by loss of internet connectivity or device-related issues.
  • Zoyabaji will not be held liable for any losses resulting from unauthorized account access caused by the member's own negligence, such as sharing their password.
  • Force majeure events — including natural disasters, power outages, and government directives — are beyond Zoyabaji's control.
  • Zoyabaji is not liable for issues caused by third-party payment operators, but will assist in resolving any such problems.

However, if any loss occurs due to a technical fault on Zoyabaji's end, appropriate compensation or an equivalent benefit will be provided.

10

Changes to Terms

Zoyabaji reserves the right to update these Terms and Conditions when necessary. Members will be given appropriate notice of any changes.

  • 7 days' notice will be given for minor changes.
  • For major changes, you will be notified by email at least 30 days in advance.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
  • If you do not agree to the updated terms, you will have the option to close your account and withdraw your balance.

The date of the most recent update will always be shown at the top of this page.

11

Dispute Resolution

Zoyabaji aims to resolve all disputes quickly and amicably. For any complaint, please contact the support team first.

Complaint Process:

  1. Submit a detailed complaint via live chat or email.
  2. Zoyabaji's support team will provide an initial response within 48 hours.
  3. Complex cases may take up to 14 days to investigate and resolve.
  4. If you are not satisfied with the resolution, you may escalate your complaint to the relevant licensing authority.

For any dispute, always try reaching out directly first. Most issues can be resolved through a simple conversation.

12

Contact Us

If you have any questions about these Terms and Conditions or need clarification on any section, Zoyabaji's support team is always ready to help.

  • Email: support@zoyabaji.best
  • Live Chat: Click the chat icon at the bottom right corner of the website — available 24/7.
  • WhatsApp: 8:00 AM to 12:00 AM.
  • Help Center: help-center page for answers to common questions.

When contacting support, having your account username and a description of the issue ready will help us resolve your query faster.

Questions About the Rules

Participating in tournaments and leaderboard competitions on Zoyabaji requires following a specific set of rules. First, participants must have an active, verified account. Bets must be placed on the designated games for each tournament — wagers on other games will not count toward your score. The minimum bet amount is listed on each tournament's individual page. Leaderboard points update in real time, and final rankings are published once the tournament ends. Prizes are generally credited to winners' wallets within 24 to 48 hours of the tournament concluding. In the event of a tie, the tiebreaker is based on timing — the participant who reached the required points first ranks higher. Bets placed using bonus balance may not count toward tournament progress; this will be specified in each tournament's terms. Zoyabaji reserves the right to disqualify participants and void prizes if any form of cheating or suspicious activity is detected.

Signing up on Zoyabaji is straightforward — just a few details and your account is ready to go. You will need to provide: a mobile number (ideally the one you use for payments), an email address, a password (at least 8 characters, combining uppercase letters, lowercase letters, and numbers), and your full name. An OTP will be sent to your mobile number — verifying it activates your account. That is all you need to get started. KYC verification can be completed later, though a photo of your national ID and a selfie will be required before any large withdrawals. No bank details or card numbers are needed at registration. The entire process takes 3 to 5 minutes on mobile.
18+
Age Requirement — Mandatory for All Members
0%
Zoyabaji's own processing fee
48 Hours
Initial response time for complaints
24/7
Support in Bangla — Always Here for You

Now that you know the rules — join Zoyabaji today

Our terms are simple and transparent — your rights and responsibilities are clearly defined. Register now and get a 100% bonus on your first deposit.

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